.sup-fab-wrap{z-index:9990;position:fixed;bottom:24px;right:88px}.sup-fab{border:1px solid var(--shop-line-strong);background:var(--shop-card);width:48px;height:48px;color:var(--shop-primary);font:600 20px/1 var(--shop-font-text);box-shadow:0 6px 20px rgb(var(--shop-ink-rgb) / .16);cursor:pointer;transition:transform .16s var(--shop-ease-out), box-shadow .16s var(--shop-ease-out);border-radius:999px}.sup-fab:hover{box-shadow:0 10px 26px rgb(var(--shop-ink-rgb) / .2);transform:translateY(-1px)}.sup-fab:focus-visible{outline:2px solid var(--shop-accent);outline-offset:2px}.sup-panel{z-index:9991;border:1px solid var(--shop-line);background:var(--shop-card);width:min(440px,100vw - 32px);max-height:calc(100vh - 120px);color:var(--shop-ink);font:14px/1.45 var(--shop-font-text);box-shadow:0 18px 50px rgb(var(--shop-ink-rgb) / .22);border-radius:10px;gap:12px;padding:16px 18px;display:grid;position:fixed;bottom:84px;right:24px;overflow:auto}.sup-panel__head{font-family:var(--shop-font-display);color:var(--shop-primary);justify-content:space-between;align-items:center;font-size:17px;display:flex}.sup-field{gap:4px;display:grid}.sup-field>span{color:var(--shop-ink-soft);font-size:13px}.sup-field input,.sup-field textarea{border:1px solid var(--shop-line-strong);background:var(--shop-card);width:100%;color:var(--shop-ink);font:inherit;resize:vertical;border-radius:6px;padding:8px 10px}.sup-tip{background:rgb(var(--shop-accent-rgb) / .12);width:16px;height:16px;color:var(--shop-accent-dark);cursor:help;border-radius:999px;place-items:center;font-size:11px;text-decoration:none;display:inline-grid}.sup-kinds{flex-wrap:wrap;gap:6px;display:flex}.sup-kinds label{border:1px solid var(--shop-line-strong);cursor:pointer;border-radius:999px;padding:5px 10px;font-size:13px}.sup-kinds label.is-on{border-color:var(--shop-accent);background:rgb(var(--shop-accent-rgb) / .1);color:var(--shop-accent-dark)}.sup-kinds input{opacity:0;pointer-events:none;position:absolute}.sup-attach__drop{border:1px dashed var(--shop-line-strong);color:var(--shop-ink-soft);border-radius:6px;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:10px;padding:10px 12px;font-size:13px;display:flex}.sup-attach__drop.is-over{border-color:var(--shop-accent);background:rgb(var(--shop-accent-rgb) / .06)}.sup-attach__list{gap:6px;margin:8px 0 0;padding:0;list-style:none;display:grid}.sup-attach__list li{align-items:center;gap:8px;display:flex}.sup-attach__list img,.sup-attach__ext{-o-object-fit:cover;object-fit:cover;background:var(--shop-paper-deep);border-radius:4px;flex:none;place-items:center;width:40px;height:40px;font-size:10px;display:grid}.sup-attach__name{text-overflow:ellipsis;white-space:nowrap;flex:1;min-width:0;overflow:hidden}.sup-attach__name small{color:var(--shop-ink-muted);display:block}.sup-attach__x{color:var(--shop-ink-muted);cursor:pointer;background:0 0;border:0;font-size:20px;line-height:1}.sup-btn{border:1px solid var(--shop-line-strong);background:var(--shop-card);color:var(--shop-ink);font:inherit;cursor:pointer;border-radius:6px;padding:7px 14px}.sup-btn--primary{border-color:var(--shop-primary);background:var(--shop-primary);color:var(--shop-paper)}.sup-btn:disabled{opacity:.55;cursor:default}.sup-link{color:var(--shop-accent-dark);font:inherit;cursor:pointer;background:0 0;border:0;padding:0;text-decoration:underline}.sup-actions{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:8px;display:flex}.sup-note{color:var(--shop-ink-muted);margin:0;font-size:12px}.sup-warn{color:var(--shop-danger);margin:0}.sup-ok{color:var(--shop-success);margin:0}.wxc-support{padding:24px 0 48px}.wxc-support--hub{padding:8px 0 24px}.wxc-support--page{padding:32px max(24px, var(--gutter-h,40px)) 48px}.wxc-support__title{margin:0 0 16px}.wxc-desk{grid-template-columns:minmax(240px,330px) minmax(0,1fr);align-items:start;gap:28px;display:grid}@media (max-width:900px){.wxc-desk{grid-template-columns:1fr}}.wxc-desk__list{overscroll-behavior:contain;border:1px solid var(--shop-line);background:var(--shop-card);border-radius:12px;max-height:calc(100vh - 32px);position:sticky;top:16px;overflow:auto}@media (max-width:900px){.wxc-desk__list{max-height:40vh;position:static}}.wxc-desk__filter{z-index:1;border-bottom:1px solid var(--shop-line);background:var(--shop-card);gap:4px;padding:8px;display:flex;position:sticky;top:0}.wxc-desk__filter button{color:var(--shop-ink-soft);font:600 12px/1.6 var(--shop-font-text);letter-spacing:.02em;cursor:pointer;background:0 0;border:0;border-radius:999px;padding:4px 12px}.wxc-desk__filter button.is-on{background:rgb(var(--shop-primary-rgb) / .08);color:var(--shop-primary)}.wxc-desk__list ul{margin:0;padding:0;list-style:none}.wxc-desk__item+.wxc-desk__item{border-top:1px solid var(--shop-line)}.wxc-desk__empty{color:var(--shop-ink-muted);padding:14px;font-size:13px}.wxc-desk__item button{width:100%;color:inherit;font:inherit;text-align:left;cursor:pointer;background:0 0;border:0;grid-template-columns:auto minmax(0,1fr);align-items:center;gap:12px;padding:10px 12px;transition:background-color .14s;display:grid}.wxc-desk__item button:hover{background:rgb(var(--shop-primary-rgb) / .04)}.wxc-desk__item button.is-on{background:rgb(var(--shop-accent-rgb) / .08);box-shadow:inset 3px 0 0 var(--shop-accent)}.wxc-desk__text{gap:2px;min-width:0;display:grid}.wxc-desk__text strong,.wxc-desk__text em{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.wxc-desk__text strong{font-size:14px}.wxc-desk__text small{color:var(--shop-ink-muted);font-size:12px}.wxc-desk__text em{color:var(--shop-ink-soft);font-size:12.5px;font-style:normal}.wxc-desk__dot{background:var(--shop-line-strong);border-radius:50%;width:10px;height:10px}.wxc-desk__dot.is-offen,.wxc-desk__dot.is-in_arbeit{background:var(--shop-primary)}.wxc-desk__dot.is-wartet_betreiber{background:var(--shop-accent);box-shadow:0 0 0 3px rgb(var(--shop-accent-rgb) / .2)}.wxc-desk__dot.is-erledigt{background:var(--shop-success)}.wxc-mark{flex:none;display:inline-block;position:relative}.wxc-mark__inst{-o-object-fit:cover;object-fit:cover;background:var(--shop-paper-deep);width:100%;height:100%;box-shadow:0 0 0 1px var(--shop-line);border-radius:10px;place-items:center;display:grid}.wxc-mark__inst--initials{color:var(--shop-ink-soft);font:700 12px/1 var(--shop-font-text)}.wxc-mark__user{width:55%;height:55%;color:var(--shop-ink);font:700 9px/1 var(--shop-font-text);box-shadow:0 0 0 2px var(--shop-card), inset 0 0 0 1px var(--shop-accent);background:#f3e6c4;border-radius:50%;place-items:center;display:grid;position:absolute;bottom:-5px;right:-5px;overflow:hidden}.wxc-mark__user img{-o-object-fit:cover;object-fit:cover;width:100%;height:100%}.msg .wxc-mark{width:44px;height:44px}.wxc-desk__pane{min-width:0}.wxc-desk__pane.wxc-thread{max-width:none;margin:0}.wxc-desk__head{border-bottom:1px solid var(--shop-line);flex-wrap:wrap;align-items:center;gap:6px 10px;margin:0 0 6px;padding:0 0 14px;display:flex}.wxc-desk__head h2{font-family:var(--shop-font-display);flex-basis:100%;margin:0 0 2px;font-size:22px;line-height:1.2}.wxc-desk__head small{color:var(--shop-ink-muted);font-size:12px}.wxc-desk__spacer{flex:1}.wxc-desk__browser{flex-basis:100%}.wxc-desk__link{color:var(--shop-accent-dark);align-items:center;gap:4px;font-size:12px;text-decoration:none;display:inline-flex}.wxc-desk__link:hover{text-decoration:underline}.wxc-desk__none{color:var(--shop-ink-muted);align-items:center;gap:10px;padding:40px 0;display:flex}.wxc-support__status.is-wartet_betreiber{color:var(--shop-accent-dark);font-weight:600}.wxc-support__status.is-erledigt{color:var(--shop-success)}.wxc-compose__status{color:var(--shop-ink-soft);align-items:center;gap:6px;font-size:12.5px;display:inline-flex}.wxc-compose__status select{border:1px solid var(--shop-line-strong);background:var(--shop-card);color:var(--shop-ink);font:inherit;border-radius:6px;padding:4px 8px}.wxc-compose__shot{cursor:pointer}.wxc-ticketchat{margin:0 0 20px}.wxc-support__updates{margin-top:40px}.wxc-support__updates h2{align-items:center;gap:10px;display:flex}.wxc-support__update{border-left:3px solid var(--shop-line-strong);background:var(--shop-card);margin-bottom:12px;padding:12px 16px}.wxc-support__update.is-new{border-left-color:var(--shop-accent);background:rgb(var(--shop-accent-rgb) / .05)}.wxc-support__update header{flex-wrap:wrap;justify-content:space-between;gap:12px;display:flex}.wxc-support__update small{color:var(--shop-ink-muted)}.wxc-hub__copy{flex:1;grid-template-columns:1fr auto;align-items:center;gap:8px;display:grid}.wxc-hub__copy>span{grid-column:1/-1}.wxc-hub__copy code{overflow-wrap:anywhere;background:var(--shop-paper-deep);border-radius:4px;padding:4px 8px}@media (prefers-reduced-motion:reduce){.sup-fab{transition:none}}